Workplace injuries

Upper-limb workplace injuries

Upper-limb injuries at work — crush and laceration injuries from machinery, repetitive-strain conditions from sustained gripping or vibration, falls from height, and lifting injuries to the shoulder and biceps — are a routine part of the practice. CQ Hand + Upper Limb works with WorkCover Queensland, Queensland self-insured employers, and other claim arrangements where the practice is engaged directly.

What we treat

Common upper-limb workplace injuries

The mix in Central Queensland reflects local industry — processing and abattoir work, mining, agriculture, road transport, and trades. Crush injuries to the hand and forearm, cumulative nerve-compression conditions and falls are common; weight loading and overhead work account for the shoulder injuries.

Acute fractures of the clavicle, proximal humerus, scaphoid and distal radius and AC joint injuries are also routinely managed by the practice. Detailed education pages for these are being added.

See also: Returning to work.

Funding and claims

WorkCover, self-insurers and other arrangements

Workplace-injury consults are funded through one of several schemes. The patient brings the claim number and the certificate of capacity to the first appointment; the practice invoices the relevant scheme directly.

  • WorkCover Queensland — the statutory scheme covering most Queensland workers. Patients bring the claim number and a current certificate of capacity from their GP. The practice invoices WorkCover directly.
  • Self-insured Queensland employers — some Queensland employers are licensed to self-insure their workers' compensation. Patients' employer or HR team can confirm whether they fall under WorkCover Queensland or their employer's self-insurance scheme. The consult pathway is otherwise the same: claim number plus certificate of capacity.
  • Other claim arrangements — for cases outside WorkCover Queensland and Queensland self-insurers, contact the practice on 07 4863 6556 to discuss what is needed at the first appointment.
Incident to consult

From workplace incident to assessment

The pathway after a workplace injury starts with the GP, who manages the immediate care, completes the certificate of capacity, and lodges the claim with WorkCover Queensland or the self-insurer. Where specialist input is needed for diagnosis or surgical decision-making, the GP refers in to the practice. Imaging is reviewed at the consult; further investigation is arranged where the diagnosis is unclear.

Where surgery is indicated, the practice details the procedure, the recovery, and the expected return-to-work timeline before booking. The procedure is scheduled with the relevant scheme's approval. Most upper-limb operations are day-stay; a few are an overnight admission.

Post-operative reviews follow the standard surgical pathway, with structured rehabilitation through the practice's preferred hand therapy and physiotherapy partners. Treatment summaries are provided to the GP and, on request, to the employer or insurer to support return-to-work planning.

Return to work

How return-to-work is decided

The right time to return to work is set by tissue healing and functional capacity, not by the calendar. Two patients with the same injury can have very different timelines because of the physical demands of their job — a desk worker after a carpal tunnel release is back at work within a fortnight, while a meat-processing worker after the same operation is typically off heavy gripping for six weeks.

Where the job allows, return to modified duties is encouraged early — sedentary or light tasks, dominant-hand-free duties, or a reduced-hours start. Full duties resume when the tissue can take the load. For soft-tissue repairs in the shoulder, elbow and wrist, protected loading runs through to twelve weeks; heavy manual return is generally three to six months depending on the procedure. For fracture fixation the timeline is set by radiographic union and the loading the job demands.

The practice coordinates with the GP and, where appropriate, the employer's return-to-work coordinator, on staged progression. Long-term outcomes correlate with rehabilitation compliance and the appropriateness of the duties on return more than with the surgical technique itself.

For employers and insurers

Treatment summaries on request

The practice provides treatment summaries, surgical reports and structured return-to-work recommendations to the WorkCover Queensland case manager, the self-insurer's occupational health team, or the employer's return-to-work coordinator on request. Invoicing follows the relevant scheme's fee schedule. For complex cases the practice will participate in a case conference where coordinated decision-making supports the patient's recovery.

For referring GPs

Refer in by Medical Objects, fax or secure email

WorkCover and self-insurer referrals are accepted through the standard channels. Please include the claim number, the mechanism of injury, the date of the incident, and the current certificate of capacity on the referral. The full referral pathway is detailed on the referrer page.

Make an appointment

Speak to the practice
about your workplace injury

For sport-related upper-limb injuries, the sports injury page covers the equivalent pathway.